“Best Grapes” is a trademark of Best Grapes
in the course of its business. The domain
name www.BestGrapes.co.in is
owned by the Company.
The Company respects your privacy and
values the trust you place in it. Set out below is the Company’s
relating to you is collected, used and disclosed.
visitors to www.BestGrapes.co.in (Site)
by accessing the Site you agree to be bound by the terms and
storage and use of information relating to you as provided
If you do not agree with the terms and conditions of
or use of your information, please do not use or access the
Terms and Conditions of Use of the Site, and is subject to change
from time to time without notice. It is strongly recommended that you
not hesitate to contact us at firstname.lastname@example.org.
Collection, Storage and Use of Information Related to You
We may automatically track certain information
about you based upon your behaviour on the Site. We use this
information to do internal research on our users' demographics,
interests, and behaviour to better understand, protect and serve our
users. This information is compiled and analysed on an aggregated
basis. This information may include the URL that you just came from
(whether this URL is on the Site or not), which URL you next go to
(whether this URL is on the Site or not), your computer browser
information, your IP address, and other information associated with
your interaction with the Site.
We also collect and store
personal information provided by you from time to time on the Site.
We only collect and use such information from you that we consider
necessary for achieving a seamless, efficient and safe experience,
customized to your needs including:
- To enable the
provision of services opted for by you;
- To communicate
necessary account and product/service related information from
time to time;
- To allow you
to receive quality customer care services;
- To undertake
necessary fraud and money laundering prevention checks, and
comply with the highest security standards;
- To comply with
applicable laws, rules and regulations; and
- To provide you with information and
offers on products and services, on updates, on promotions, on
related, affiliated or associated service providers and partners,
that we believe would be of interest to you.
Where any service requested by you involves a
third party, such information as is reasonably necessary by the
Company to carry out your service request may be shared with such
We also do use your contact information to send
you offers based on your interests and prior activity. The Company
may also use contact information internally to direct its efforts for
product improvement, to contact you as a survey respondent, to notify
you if you win any contest; and to send you promotional materials
from its contest sponsors or advertisers.
Further, you may
from time to time choose to provide payment related financial
information (credit card, debit card, bank account details, billing
address etc.) on the Site. We are committed to keeping all such
sensitive data/information safe at all times and ensure that such
data/information is only transacted over secure Site [of approved
payment gateways which are digitally encrypted, and provide the
highest possible degree of care available under the technology
presently in use.
The Company will not use your financial
information for any purpose other than to complete a transaction with
To the extent possible, we provide you the option of not
divulging any specific information that you wish for us not to
collect, store or use. You may also choose not to use a particular
service or feature on the Site, and opt out of any non-essential
communications from the Company.
Further, transacting over the
internet has inherent risks which can only be avoided by you
following security practices yourself, such as not revealing
account/login related information to any other person and informing
our customer care team about any suspicious activity or where your
account has/may have been compromised.
We use data collection
devices such as "cookies" on certain pages of the Site to
help analyse our web page flow, measure promotional effectiveness,
and promote trust and safety. "Cookies" are small files
placed on your hard drive that assist us in providing our services.
We offer certain features that are only available through the use of
enter your password less frequently during a session. Cookies can
also help us provide information that is targeted to your interests.
Most cookies are "session cookies," meaning that they are
automatically deleted from your hard drive at the end of a session.
You are always free to decline our cookies if your browser permits,
although in that case you may not be able to use certain features on
the Site and you may be required to re-enter your password more
frequently during a session.
Additionally, you may encounter
"cookies" or other similar devices on certain pages of the
Site that are placed by third parties. We do not control the use of
cookies by third parties.
If you send us personal
correspondence, such as emails or letters, or if other users or third
parties send us correspondence about your activities on the Site, we
may collect such information into a file specific to you.
do not retain any information collected for any longer than is
reasonably considered necessary by us, or such period as may be
required by applicable laws. The Company may be required to disclose
any information that is lawfully sought from it by a judicial or
other competent body pursuant to applicable laws.
The Site may
contain links to other websites. We are not responsible for the
privacy practices of such websites which we do not manage and
Choices Available Regarding Collection, Use and Distribution of Information
To protect against the loss, misuse and
alteration of the information under its control, the Company has in
place appropriate physical, electronic and managerial procedures. For
example, the Company servers are accessible only to authorized
personnel and your information is shared with employees and
authorized personnel on a need to know basis to complete the
transaction and to provide the services requested by you. Although
the Company endeavours to safeguard the confidentiality of your
personally identifiable information, transmissions made by means of
the Internet cannot be made absolutely secure. By using the Site, you
agree that the Company will have no liability for disclosure of your
information due to errors in transmission and/or unauthorized acts of
Please note that we will not ask you to share
any sensitive data or information via email or telephone. If you
receive any such request by email or telephone, please do not
respond/divulge any sensitive data or information and forward the
information relating to the same to email@example.com for